YOUR CUSTOM FLAT PANEL FABRICATOR SINCE 1971

JOB DESCRIPTION

JOB POSITION Sales Account Manager
EMPLOYMENT TYPE Full Time
LOCATION Alpena, Michigan
POSTED June 1, 2021

Interested parties should submit a resume and cover letter below or to Human Resource Manager, Ashley Glowinski by close of business Friday, June 18, 2021 at aglowinski@panel.com or fax to 989-354-1262.

Specific Job Responsibilities

  • Provide service to customers requesting quotes, product information, shipping information, general company information, etc.
  • Prospect for new business supported by leads from shows, internet, marketing campaigns, and other sources.
  • Follow up on all quotes, sample requests, and order related inquiries.
  • Communicate market and customer information internally.
  • Develop pricing for all quotes utilizing pricing tools provided.
  • Order entry into software system
  • Process RMAs for rejected product.
  • Collaborate with engineering and production teams to ensure the customer receives what they ordered.
  • Liaison between the customer, administration, production, and management
  • Support sales department as required.
  • Answer a large volume of calls and emails from customers.

Knowledge, Skills & Abilities

  • Experience working in a sale environment.
  • Superb customer service and relationship skills
  • Ability to creatively source new business
  • Positive, team-oriented, supportive attitude
  • Excellent written and verbal communication skills are a must.
  • Excellent computer skills including MS Office and database applications.
  • Thorough understanding of production processes/capabilities is needed for effective communication with customers on product needs or prototypes.
  • Must be detail oriented, accurate and able to multitask.
  • Some college education preferred.

Apply Now

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